Refund Policy
Last Updated: 5th Feb 2025
Digiaeon strives to provide high-quality digital services. If you are not satisfied, we offer the following refund policy:
1. Eligibility for Refunds
Refunds are available under the following conditions:
- Service Not Rendered: If the service you purchased was not delivered.
- Technical Issues: If the service is unusable due to technical problems on our end.
- Cancellation: If you cancel a service within the specified cancellation period.
2. Non-Refundable Services
The following services are non-refundable:
- Custom software development or consulting services once work has commenced.
- Digital marketing campaigns that have already been executed.
3. Refund Process
To request a refund:
- Contact our support team at info@digiaeon.com within 7 days of purchase.
- Provide your order details and a reason for the refund request.
- We will review your request and notify you of the approval or rejection within 7 business days.
4. Approved Refunds
If your refund is approved:
- The refund will be processed to your original payment method within 10 business days.
- You will receive a confirmation email once the refund is processed.
5. Disputes
If you are dissatisfied with the resolution of your refund request, you may escalate the issue to info@digiaeon.com for further review.
6. Changes to This Policy
Digiaeon reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the Site.
Contact Us
- Email: info@digiaeon.com
- Phone: +91 9115 800 900
- Address: SCO 66-67, Sec 34 A, Chandigarh, India.